Troubleshooting And Log Files

Troubleshoot Image Library Issues

If the Service Health dashboard shows that the Image Library Service is unhealthy, the issue may be caused by one of the following:

You do not have certificate authorization to access the Image Library Service — see Image Library Service Certificate Configuration.
The Image Library Service is not responding on one or more hosts configured with the image library role — see Image Library Service Endpoint Health.
An image upload is stuck in queued status — see Troubleshoot Image Upload and Queued Status.

To debug the issue, check the log files on the affected hosts.

The Image Library Service logs are located at:

/var/log/pf9/glance-api.log

Audit logs (upload outcomes, user identity, image UUID) are at:

/var/log/pf9/glance-audit.log

Image Service Troubleshooting Guide — general upload flow, queued-status diagnosis, endpoint health, and bulk-deploy caching guidance.
Image Creation Failed Using CLI — step-by-step resolution for CLI upload failures.

Last updated 3 months ago

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