Enable Advanced Remote Support

You can enable remote support on a node.

You can enable remote support for one node at a time.

Follow the steps given below to enable remote support for a node.

  1. Navigate to Infrastructure>Clusters, click the cluster name and then click the Nodes tab. Alternatively, navigate to Infrastructure>Nodes.
  2. Select the check boxes for the node on which you want to enable remote support.
  3. Click Configure Remote Support seen above the list of nodes.
  4. Select the Enable Advanced Support check box.
  5. Click Apply Changes.

Advanced Remote support is enabled for the selected node, and the node can be accessed remotely by Platform9 support, until the time that advanced remote support is disabled.