Disable Multi-factor Authentication

Multi-factor authentication is more secure than a simple username-password combination.

You can enable multi-factor authentication for a login to Platform9.

With multi-factor authentication, a user is expected to provide a time-based one-time password to sign in, apart from the username and password.

A time-based password is generated by a multi-factor authentication application (MFA app) such as Google Authenticator.

Mobile users can install an MFA app such as Google Authenticator, Duo Mobile and Authy on their mobile phones. Laptop or computer users can install an MFA app such as Authy on their computers.

If you have multi-factor authentication enabled for a user, you can disable it at any time.

To disable multi-factor authentication, follow the steps given below.

  1. Log in to Clarity.
  2. Click Tenants and Users in the left panel.
  3. Click the Users tab.
  4. Select the checkbox for the user to edit.
  5. Click Manage MFA on the toolbar seen above the list of users.
  6. Click DISABLE.

The user does not need to use the time-based one-time MFA password to log in to Clarity UI.