> For the complete documentation index, see [llms.txt](https://docs.platform9.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.platform9.com/managed-kubernetes/5.15/support/troubleshooting/troubleshooting-cli-issues.md).

# Troubleshooting CLI Issues

### Kubectl <a href="#kubectl" id="kubectl"></a>

#### API Server Unreachable <a href="#api-server-unreachable" id="api-server-unreachable"></a>

#### Invalid Token in Kubeconfig <a href="#invalid-token-in-kubeconfig" id="invalid-token-in-kubeconfig"></a>

### Etcdctl <a href="#etcdctl" id="etcdctl"></a>

#### Incorrect Endpoint(s) <a href="#incorrect-endpoints" id="incorrect-endpoints"></a>

{% hint style="danger" icon="circle-xmark" %}
**Authentication Handshake Failed: EOF**\
This error may be encountered as a result of an improper or unreachable target within the specified endpoints.
{% endhint %}

```
# ETCDCTL_API=3 etcdctl --cacert /etc/pf9/kube.d/certs/etcdctl/etcd/ca.crt --cert /etc/pf9/kube.d/certs/etcdctl/etcd/request.crt --key /etc/pf9/kube.d/certs/etcdctl/etcd/request.key member list
{"level":"warn","ts":"2021-06-29T17:35:33.700Z","caller":"clientv3/retry_interceptor.go:62","msg":"retrying of unary invoker failed","target":"endpoint://client-17003473-68d9-4280-9775-c88d055dcab4/127.0.0.1:2379","attempt":0,"error":"rpc error: code = DeadlineExceeded desc = latest balancer error: all SubConns are in TransientFailure, latest connection error: connection error: desc = \"transport: authentication handshake failed: EOF\""}
Error: context deadline exceeded
```

#### Certificates Not Specified <a href="#certificates-not-specified" id="certificates-not-specified"></a>

### Networking Issues <a href="#networking-issues" id="networking-issues"></a>

If your nodes are deployed on an internal network, (e.g. a node deployed on any of the following: AWS private network, OpenStack tenant network, VMware NSX tenant/private network) you must specify **the internal IP of the node** as a parameter to the CLI.

If in doubt, run `ifconfig` on the node, then see what IP address gets reported and specify that IP. Your external IP will not get reported by `ifconfig` as that is configured external to the node.

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