# Catapult Configuring Notifications

All Growth and Enterprise users can customize the location where alerts should go. To implement customized alerts, users must follow these directions.

1. Open a [support ticket](https://support.platform9.com/) requesting that we update the alert configuration.
2. Within the support ticket, please provide a link to a [Microsoft Word](https://www.office.com/launch/word?ui=en-US\&rs=US\&auth=1), [Google Doc](https://doc.new/), or other [written documentation](https://www.zoho.com/writer/) outlining the exact changes that need to be made.
3. Additionally, support will need specific details on where each alert is to be sent. Users should define the information as documented on the rule detail page, including the rule name, any related label data. For example: the rule: `AddonNotHealthy` with Label “*High*” should go to Slack.
4. Lastly, this document should define and express where all the ***default alerts*** should be sent to.


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